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It is important to us to provide you with the most appropriate level of service and the most up to date information regarding our products and services. We would therefore like to:

- keep you informed about our products or services and promotional or special offers that we think may be of interest to you; and

- send you our promotional information from time to time by email or in paper form. If you would prefer for us not to send you such information then please tick the "no" box

You will have the option to unsubscribe to any future email communications of this nature. Please use our Contact Form and enter 'Unsubscribe' within the question section. We will remove your details from our database.

We may issue promotional codes that will entitle you to special promotions and discounts from time to time. When you enter a promotional code, we will ask you for your name and email address to validate the promotional code

We do not sell or rent your personal information to any third parties for commercial reasons. We do transfer data to third party technology suppliers for our own marketing purposes (i.e Email Marketing & CRM Platforms). We may, however, disclose your information where required by law or to any regulatory body or where we believe this to be appropriate in relation to any criminal or fraud related investigation.

We may collate information and statistics for the purposes of monitoring the use of our Website. This is so that we can make improvements and developments to the Website, but these statistics will not include information that can be used to identify particular individuals.


We use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our site. A cookie is an element of data that our Website sends to your browser which is then stored on your system. It enables us to identify users and personalise their visit by customising web pages for them by name next time they visit the same site. This means that any information collected in this way can be used to identify you unless you change your browser settings. Most browsers can be set to prevent this happening however, if you do this, you will be unable to proceed with completing an on-line order. If you need further information about changing your browser settings please consult the relevant help option on your tool bar.


In order to maintain the accuracy of our database, you can check, update or remove your personal details by requesting your data to be removed by completing the Contact Form.


We are not responsible for the practices of other websites or their privacy policies even if you access them from our Website. We recommend that you check each third party website's privacy policy yourself when you visit it.

If you visit our Website from a third party's website we recommend you also check that third party website's privacy policy and practices. Should you have any queries, please contact the owner of that third party website.


Crosskase Limited is committed to protecting the privacy needs of children. Crosskase Limited does not target its websites to children under 18.

It is our policy to not knowingly collect or maintain personally identifiable information relating to any person under the age of 18. If you are under the age of 18, please do not supply any personally identifiable information through the site. If you are under the age of 18 and have already provided personally identifiable information through the site, please contact (or have your parent or guardian contact) us immediately using the Contact Form so that we can remove such information from our files.


We are committed to resolving disputes within 2 working days. If problems arise, customers may contact us by completing the Contact Form. Please note that any technical questions will be forwarded onto the Technical Support Team and held within a queue until the next support person is available.


If we decide to change our privacy policy, we will post those changes to this page and may post the changes on other pages of the Website so that you will be aware of all the information that we collect and how we use it at all times. Your continued use of our service signifies that you consent to any such changes